For decades, many business decisions have been based on the intuition or experience of their managers. While managerial judgment remains very valuable, nowadays the purely intuitive approach is insufficient.<\/p>\n
In an increasingly competitive and complex business environment, the ability to make sound decisions at the right time has become a key asset for organizational sustainability. Faced with this challenge, information systems have ceased to be merely operational tools to become strategic allies that drive organizational intelligence. This article provides an initial approach to information systems and aims to highlight the importance of selecting a system that contributes to improving the decision-making process and strategic planning of the company.<\/p>\n
Information systems allow organizations to:<\/p>\n
Information systems are organized sets of technological, human and procedural resources that allow collecting, processing and distributing useful information for decision-making. According to the classic model, these systems are classified according to the hierarchical levels they serve:<\/p>\n
In this section we would like to highlight the existence of the ISA-95 standards<\/strong> (also known as IEC 62264), which are a reference framework (not a tool or information system as such) whose purpose is to organize or standardize the integration between control systems (plant level) and business systems (management level).<\/p>\n The use of information systems (hereinafter IS) by organizations brings a series of advantages, among which the following could be highlighted:<\/p>\n But it’s not all advantages, there are also some challenges that companies must face, for example:<\/p>\nNotable advantages of using information systems in SMEs<\/strong><\/h2>\n
\n
Challenges for using information systems<\/strong><\/h2>\n