10 Benefits of Having a Customer Portal for Your Business
Customer Portals: A Key Tool for Business Digitalization and Innovation Customer portals are a key tool for business digitalization and innovation in companies seeking solutions to optimize processes, improve customer relationships, and reduce operational costs. In this context, customer portals have become an important solution for improving client management by facilitating invoicing, communication, and service […]
Data and Artificial Intelligence: How to Understand and Anticipate Your Customers’ Needs
Artificial intelligence (AI) learns and continuously improves from the data it processes, allowing you to anticipate what your customers are looking for. This makes it possible to better understand their needs and offer personalized solutions, enhancing their engagement and increasing your sales. The role of AI in the customer experience AI is used to improve […]
VERI*FACTU: what it is and how it will affect the invoicing of SMEs and the self-employed
VERI*FACTU: un antes e un despois na facturación de autónomos e PEMEs O sistema VERI*FACTU marcará un antes e un despois na forma en que autónomos e PEMEs xestionan a súa facturación. A partir da súa entrada en vigor, emitir facturas non só será un requisito legal, senón que tamén deberá cumprir cuns estándares técnicos […]
Product Diversification: Strategies to Increase Market Competitiveness
The diversification of products is a fundamental strategy to expand the offer and reach new markets. This process involves broadening the range of products or services of an organization, adapting to market needs or reaching new customers. Proper planning and organization are essential to ensure that diversification aligns with the company’s objectives and enables effective […]
Digital transformation and competitiveness: the future of Galician SMEs
Digital Transformation: A Key to Competitiveness for SMEs in Galicia Digital transformation has become an imperative for SMEs in Galicia and worldwide. In an increasingly competitive and globalized business environment, digitalization is not just an opportunity but an essential factor for the survival and growth of these organizations. In this article, we will analyze how […]
How to improve your SME’s competitiveness through digitalization and operational improvements in processes and services, and how the Economic Office of Galicia can help you.
In an increasingly volatile, uncertain, complex and ambiguous market, companies face constant challenges to be competitive and grow sustainably. The key to their success, to a large extent, lies in the ability to adapt to changes and optimize their operations through the adoption of technological solutions, data analysis and process control, or reorganization and pursuit […]
The importance of digitization and innovation in companies
Digitalisation has become an essential tool for companies seeking to adapt to current challenges and stand out in their sectors. But why is taking this step towards digital transformation so relevant? Below, we explore the main reasons and advantages of digitalising your business. Digitalisation is not just a trend, but a necessity for companies looking […]
Optimizing operations: How to reduce costs and increase productivity in your SME, and how the Galician economic office can help you
In the current business context, SMEs face constant challenges to remain competitive, such as rising operational costs, demand fluctuations, and the need to offer quality service in an increasingly demanding market. Operations optimisation presents itself as a strategic solution to overcome these challenges, allowing cost reduction, productivity increase, and business sustainability. This article offers a […]
