In times of increasing complexity and growing competition, Galician SMEs must optimize their operations to ensure sustainability, productivity, and market adaptation. From the Economic Office of Galicia (IGAPE), we can be a valuable ally in this operational improvement process.
Below, we explore five examples of areas where you can act with real and structural impact on your SME.
Implement appropriate technologies: ERP, CRM, WMS and more
Selecting and integrating digital tools such as ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), DMS (Document Management Systems), or WMS (Warehouse Management Systems) can be a key aspect to optimize workflows, reduce errors and costs, or improve the operational control of the SME, among other advantages.
The Economic Office of Galicia offers you personalized support in your first steps to identify and implement these solutions adapted to the size and profile of your company. In addition, there are other public programs and grants that provide more specific and comprehensive support.
Foster collaborative project and task management
Tools such as SharePoint, Teams, Power Automate, Trello, Slack, or Notion not only improve internal organization, but also accelerate coordination between teams. These systems allow you to plan, assign, track, and document activities in a transparent and efficient way, reducing errors and facilitating real-time decision-making.
The implementation of these tools offers multiple benefits: they foster a constant flow of communication, improve decision-making, drive innovation, and strengthen teamwork—fundamental aspects for SMEs that want to move forward quickly and with agility.
However, their use can also present challenges. “Information overload” or excessive notifications can distract and diminish operational performance if clear usage guidelines are not established. It is also important to anticipate security and privacy risks, adopting measures such as encryption, permissions, and appropriate training to protect shared data. Finally, these tools require a solid adoption culture: if the team is not committed or technically prepared, they may be underutilized and fail to generate the expected impact.
Conduct an agile diagnostic to detect inefficiencies
A quick and focused review of operations can reveal bottlenecks, redundancies, excessive manual processes, or inefficiencies that affect competitiveness. This analysis and diagnosis allow for the design of highly effective, low-cost improvements, with the advantage of being implemented immediately.
However, it should not be overlooked that, for this approach to work, reliable data must be available and team commitment must be secured. In addition, partial solutions should be avoided, as there is a risk of not addressing the root of the problem and limiting the long-term effect.
Adapt processes to new products or services
The arrival of new products or services requires reviewing and adjusting internal processes: from reception and storage to staff training or supplier integration, for example.
An agile and efficient adaptation of these workflows will allow for a smooth transition and ensure quality in service delivery or product manufacturing.
Leverage support through various public programs
Galician SMEs have a wide variety of public support programs that can enable them to activate improvement, innovation, and growth strategies in an accessible and effective way. These tools range from support services to grants and financial aid.
Taking advantage of the various existing public support programs can be one of the keys to improving the competitiveness of a Galician SME. These programs offer valuable resources, for example, to professionalize management, incorporate technology, drive innovation, or open new markets. In addition to reducing the direct costs of improvement actions, they provide access to expert knowledge, accelerate change processes, and strengthen the company’s market position.
For Galician SMEs, these five actions represent a clear and accessible roadmap to strengthen their competitiveness and consolidate more fluid, agile, and resilient operations. Having personalized support, such as that from the Economic Office of Galicia, can make a difference in the success of implementation. Request free specialized advice and use the available resources to boost your company now.
