In times of increasing complexity and rising competition, Galician SMEs must optimize their operations to ensure sustainability, productivity, and market adaptation. From the Economic Office of Galicia (IGAPE), we can become a valuable ally in this operational improvement process.
Below, we explore five examples of areas where you can act with real and structural impact on your SME.
Implement appropriate technologies: ERP, CRM, WMS and more
Selecting and integrating digital tools such as ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), DMS (Document Management Systems) or WMS (Warehouse Management Systems) can be a key aspect for optimizing workflows, reducing errors and costs, or improving the operational control of the SME, among other advantages. The Economic Office of Galicia offers you personalized support in your first steps to identify and implement these solutions adapted to the size and profile of your company, with other public programs and support available that provide more specific and comprehensive assistance.
Promote collaborative project and task management
Tools such as SharePoint, Teams, Power Automate, Trello, Slack or Notion not only improve internal organization, but also accelerate coordination between teams. These systems allow you to plan, assign, track and document activities in a transparent and efficient way, reducing errors and facilitating real-time decision-making.
The implementation of these tools offers multiple benefits, such as: they foster a constant flow of communication, which improves decision-making, drives innovation and strengthens teamwork, fundamental aspects for SMEs that want to move forward quickly and with agility.
However, their use can also present challenges, such as “information overload” or excessive notifications that can distract and diminish operational performance if clear usage guidelines are not established. It is also important to anticipate security and privacy risks, adopting measures such as encryption, permissions, and adequate training to protect shared data. Finally, these tools require a solid adoption culture: if the team is not committed or technically prepared, they may be underutilized and not generate the expected impact.
Conduct an agile diagnostic to detect inefficiencies
A quick and focused review of operations can reveal bottlenecks, redundancies, excessive manual processes or inefficiencies that affect competitiveness. This analysis and diagnosis allow the design of highly effective and low-cost improvements, with the advantage of being implemented immediately.
Nevertheless, it should not be overlooked that, for this approach to work, reliable data must be available and team commitment is essential. Additionally, partial solutions should be avoided, with the risk of not addressing the root cause of the problem and discarding the long-term effect.
Adapt processes to new products or services
The arrival of new products or services requires reviewing and adjusting internal processes: from reception and storage, to staff training or supplier integration, for example. An agile and efficient adaptation of these workflows will allow us a smooth transition and guarantee quality in service delivery or product manufacturing.
Take advantage of support through various public programs
Galician SMEs have a wide variety of public support programs that can enable them to activate improvement, innovation and growth strategies in an accessible and effective way. These tools range from support services to grants and financial aid.
Taking advantage of existing public support can be one of the keys to improving the competitiveness of a Galician SME. These programs offer valuable resources, for example, to professionalize management, incorporate technology, drive innovation or open new markets. In addition to reducing the direct costs of improvement actions, they provide access to expert knowledge, accelerate change processes and strengthen the company’s market position.
For Galician SMEs, these five actions represent a clear and accessible roadmap to strengthen their competitiveness and consolidate a more fluid, agile and resilient operation. Having personalized support, such as that from the Economic Office of Galicia, can make the difference in successful implementation. Request free specialized advice and use the available resources to boost your company now.
