The success of an ERP does not depend solely on the technology, but on how change is managed. The most common mistakes you should avoid are:
- Prioritising price alone: Cheap can be costly. For example, the tool may fall short within a year, or hidden customisation costs can inflate the final bill.
- Not involving the team: If the people who will use the ERP on a daily basis do not participate in the selection, they will feel the tool has been imposed on them and resistance to change will be greater.
- Lack of requirements definition: Buying “on gut feeling” without a clear list of needs often leads to choosing software that may not solve the real problems.
- Ignoring the technology partner: The software is the car, but the provider is the mechanic and the instructor. A great programme with poor support or no experience in your sector is a recipe for disaster.
- Trying to do everything at once: Attempting to implement all modules on day one instead of doing it in phases can overwhelm the company’s capacity.
In summary: Success depends on a balance between a solid tool, good internal preparation, and a provider who knows how to guide you through the process.
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