What types of tasks can AI take on in an SME?

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There is a wide and very practical range: drafting or summarising documents, sorting emails, answering frequently asked questions, preparing commercial drafts, detecting recurring incidents, supporting data analysis… Not all of them will be relevant for every business. The important thing is to identify which of those tasks represent a real burden in your daily operations and start there, rather than implementing AI in a generic way without a clear objective.

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